New video: Rainey Reitman of EFF visits CREDO headquarters

Rainey Reitman, activism director of the Electronic Frontier Foundation, visited CREDO headquarters for a special conversation to discuss how the organization defends civil liberties and protects user privacy in the digital world through impact litigation, policy analysis, grassroots activism and technology development. If you missed the live broadcast on Facebook, you can watch the full video below.

LIVE NOW: Electronic Frontier Foundation at CREDO headquarters

CREDO welcomes Electronic Frontier Foundation’s Rainey Reitman to discuss how EFF is defending civil liberties and protecting user privacy in the digital world.

Posted by CREDO Mobile on Thursday, July 27, 2017

Video: Empowering activists to resist Trumpcare with their personal stories

Trumpcare, the Republican plan to gut health care for millions of Americans, defund Planned Parenthood and raise insurance premiums across the country, is a cruel, heartless and deadly legislation.

This Republican plan is so unpopular that cowardly Republican senators have been avoiding their constituents in recent weeks by refusing to host town hall meetings or public events.

That’s why leading up to recent legislative action in Congress CREDO had been working to empower people across the country with our Resist Trumpcare video project to lift up the health care stories of people in key states who have the most to lose if Republicans pass Trumpcare.

Read More

CREDO Mobile Earns Top Marks for Protecting Consumer Privacy

CREDO is the only carrier to receive 5 stars from EFF

New report on privacy practices shows CREDO Mobile’s dedication to safeguarding customer data

A new report by the Electronic Frontier Foundation evaluating top tech companies’ consumer privacy protections recognized CREDO Mobile’s dedication to safeguarding customer data in all five categories evaluated. The report, Who Has Your Back? Government Data Requests 2017 is available here. CREDO Mobile is the only mobile carrier to receive five stars; all other mobile carriers evaluated received one star.

The report analyzed thousands of requests by the United States Government for consumer data and surveillance attempts, and evaluated the companies’ responses against industry best practices. Baseline best practices include publishing a transparency report and requiring a warrant before releasing user content to the government.

“At CREDO, we stand for protecting internet privacy and have a long history of fighting for it,” said CREDO Mobile CEO Ray Morris. “By leading the way in adopting policies to protect consumers, promote transparency, and resist government overreach, we’re living our progressive values in a way that truly matters for our members.”

CREDO Mobile received recognition in all five categories: following industry-wide best practices, telling users about government data requests, promising not to sell out users, standing up to national security letter gag orders and having pro-user public policies. Only nine companies received credit in each category. CREDO Mobile has received a perfect score each time it has been evaluated in the Electronic Frontier Foundation’s “Who Has Your Back?” reports.

Mobile app of the month: Countable

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When you think of the tools and tactics of the resistance to Donald Trump and heartless extremists in Congress, you might think petitions, marches, protests, sit-ins, letters, phone calls or even civil disobedience.

What if you had another tool that could allow you to record a video for policymakers without ever leaving your house?

Now you do. Countable, a startup located in San Francisco, enables people to know what their elected officials are up to and record video messages telling them directly how to vote on upcoming bills.

With Countable’s free Android or iOS app, you can read plain language summaries of upcoming legislation, tell your representatives how to vote by clicking “yea” or “nay” on the bills and make 30 second videos that will be sent to your lawmakers.

At CREDO, we’re using Countable to allow our members to share their own stories and promote our donations grantees. For example, to keep up the pressure on the Federal Communications Commission (FCC) to protect net neutrality, we’ve asked partners and CREDO activists to record short videos describing why net neutrality is important to them. We’ll be delivering the videos directly to the FCC. Moreover, to make sure Republican Senators in key states hear directly from their constituents about Trumpcare, we’ve asked CREDO members in those states to record video messages telling their own stories. You can watch our powerful compilation of health care stories here.

We’re also asking CREDO members to record videos to explain why they joined CREDO Mobile or voted for their favorite progressive organizations during our monthly donations voting program.

You can learn more about the app and the company on their website.

The Power of Organizing

There’s no doubt that we are living in unprecedented times in terms of the level of attacks from the Trump administration against women’s health and Latinx folks. But we’re also living in a time of powerful grassroots resistance emerging across the country – and week after week, we can see how well that resistance is working. That’s why I’m so proud of our long-time activism work with CREDO and thankful for their members who are among – and continue to be – some of Planned Parenthood’s most loyal supporters.

As the deputy program manager for Planned Parenthood Action Fund’s Raíz program, I see the power of this resistance every day. Since the Trump administration took office, people have been marching in the streets, flooding town halls, and calling their members of Congress so much that they actually shut down the Congressional switchboard.

But that power didn’t start when Trump took office. Beginning in 2014, the Raíz organizers have worked to build sustainable, community-organizing teams as members of and in partnership with the Latinx community. Raíz began as an unparalleled effort to sign the Latinx community up for health care coverage under the Affordable Care Act (ACA), and I’ve seen firsthand in my work helping uninsured communities how critical it is – especially Latinx folks who saw the largest reduction in uninsurance rates among any demographic group. Organizing worked – it helped make sure people were healthier, and began to help break down barriers to accessing quality, affordable, and accessible health care that existed in the Latinx community. Read More

Traveling Internationally? Get your CREDO Mobile phone ready now.

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Summer is here, and you may be planning to travel outside the United States. If you’re taking your CREDO Mobile phone with you, here’s what you need to know and, most importantly, what you need to do first.

First, your phone must be enabled for international use. Please call our customer service team at 800-411-0848 at least 10 business days before your trip so we can enable your phone for either international voice and text or for use with an international carrier’s SIM card. Provisioning your phone for international travel is usually a very easy process, but calling in advance ensures time for any unexpected issues. Best of all, once you’ve set this up for your device, there is no need to do it again.

If you enable international calling and texting on your CREDO Mobile phone, know that international text and voice service is not already included in your regular monthly service plan. Be sure to review our list of service availability and rates by phone and country to confirm the rates where you’re traveling. If you’re interested in having access to data as well as voice and text, consider purchasing a SIM when you arrive.

Purchasing a SIM card from an international carrier? It’s usually easier and cheaper to purchase a SIM card once you get to your destination, so you can be sure you have the right carrier and coverage. With a local SIM card, you typically purchase voice, text and data options, and any fees for services are paid to the local carrier, not CREDO.

Where can you purchase a SIM card when you’re traveling? Most countries have major carrier retail stores, like Vodafone, Orange or O2 in Europe, for example. The retail store will likely remove your current CREDO Mobile SIM card and replace it with the international SIM card. But please remember to hold on to your CREDO Mobile SIM card. You’ll need it to switch back to your CREDO Mobile service when you return to the United States. If you have and trouble removing and re-inserting your SIM card, please watch this SIM Installation tutorial.

Whatever option you choose, it’s still vital that you call our customer service team at 800-411-0848 at least 10 business days before your trip to enable your phone. If you still have questions, our customer service team can help walk you through the options. Happy travels.

We helped plant 11,110 trees. Thanks!

Here at CREDO, we’re always thinking of new ways we can make our planet a greener place. In June, we pledged to help plant 10 trees for each new phone we sold. Well, we’ve tallied the numbers and we’re pleased to tell you that there are now 11,110 more trees planted in the earth, thanks to CREDO members.

The trees were planted in partnership with Trees for the Future, a nonprofit organization that helps communities plant trees to restore life to degraded lands. Our June campaign focused on sub-Saharan Africa, where Trees for the Future’s Forest Garden Program helps African families plant fast-growing trees, fruit and nut trees, hardwoods and food crops together to transform overused and exhausted lands into forest gardens.

These gardens provide families with sustainable food sources, firewood, livestock feed, products to sell at market and a 400% increase in their annual income in only four years. They help people earn more money, grow more food and build a more sustainable future. They slow erosion, fix nitrogen in the soil, cool the land and boost biodiversity.

The trees that we—and you—helped plant are doing a lot of good. For that, we say thanks. Please stay tuned to learn about more CREDO campaigns for a greener planet in the months ahead. And if you’re not already a member, please consider joining us and the many other CREDO members who are making a difference every day.

CREDO Mobile announces Unlimited Data


The only carrier fighting Trump is now Unlimited.

You asked, we answered. CREDO Mobile now offers an Unlimited Plan option. So surf all you want while still supporting the critical causes you care about.

Ready for Unlimited data? You can learn more and switch to the Unlimited Plan by logging into your Member Services account. Or give us a call at 1-888-264-6071.

An Unlimited plan is a great reason to consider adding a line too. Why not start early and plan for back to school with a Galaxy tablet? Check out the special offers available for additional lines when you log in to Member Services too.

Please note: If you do move to our Unlimited Plan, you will lose any data plan discounts and/or line fee discounts associated with your current plan.

Our June grantees thank you for your support

Each month, CREDO members vote for how we distribute our funding to three amazing organizations. In June, we funded organizations providing life-saving care across the globe, holding lawmakers and industry accountable for the climate crisis, and fighting for LGBTQ rights. Over 55,000 people voted to distribute more than $150,000 to Doctors Without Borders/Médecins Sans Frontières, InsideClimate News and the National LGBTQ Task Force Action Fund.

These donations are made possible by CREDO customers and the revenue they generate by using our services. The distribution depends entirely on the votes of CREDO members like you. And for that, our June grant recipients thank you.

Doctors Without Borders/Médecins Sans Frontières
“Thank you CREDO and CREDO members for your critical support of Doctors Without Borders/Médecins Sans Frontières. Your generosity is helping us provide life-saving medical care to people in urgent need around the world.” To learn more, visit doctorswithoutborders.org. Read More

Vote for these three great causes in July

Each month, CREDO members help decide how we donate tens of thousands of dollars to three nonprofit groups fighting for progressive causes. This July, we’re doing something a little different. This month, you can vote for two great nonprofit organizations – the Center for Constitutional Rights and Social Security Works – and the “Whistleblower Special Defense Fund,” a special fund created by CREDO Mobile to provide funding for legal defense for whistleblowers who expose attacks on our democracy and communities. Learn more about each of these causes, and then cast your vote for one, two or all three by July 31.

Center for Constitutional Rights
For 50 years, the Center for Constitutional Rights (CCR) has led the fight to defend and empower those with the fewest protections and least access to legal resources and strengthen movements for social justice.

With the daily attacks on the Constitution and our democracy by the Trump administration, funding from CREDO members is now more important than ever. A CREDO donation will help CCR stand up for social justice and civil and human rights, including fighting racial injustice, LGBTQ persecution and gender-based violence, abusive immigration practices, illegal government surveillance and much more. Read More