New video: Jane Kleeb of the Bold Alliance visits CREDO headquarters

Jane Kleeb, founder of the Bold Alliance, joined CREDO for a special conversation to discuss how the organization tackled the Keystone XL pipeline and its recent work with CREDO and other environmental groups on the Solar XL project. CREDO has donated over $72,000 to the Bold Alliance throughout the history of our partnership. If you missed the live broadcast on Facebook, you can watch the full video here. 


LIVE NOW: The Bold Alliance live at CREDO headquarters

CREDO welcomes Bold Alliance's Jane Kleeb to discuss how the Bold Alliance tackled Keystone XL and their recent work on the Solar XL project.

Posted by CREDO Mobile on Tuesday, October 17, 2017

Tuesday Tech Tip – How to use your phone as a Wi-Fi hotspot

How to use your phone as a Wi-Fi hotspot

These days, almost any smartphone can also work as a Wi-Fi hotspot. That means you can use it to connect a laptop, tablet or another phone to the internet, same as you’d use the Wi-Fi connection at your local cafe.

But often better, for a couple of reasons. If the cafe is crowded and its Wi-Fi connection is slow, using your phone as a hotspot will deliver faster internet, as long as your cellular connection is good. Plus, your personal phone hotspot is usually more secure than the public networks at cafes, airports and hotels.

How to do I turn on mobile hotspot?
On an iPhone, go to Settings > Cellular. Tap Personal Hotspot then toggle the slider on. You can set up your Wi-Fi password here. Then, on your laptop, find your phone and connect using the password you just set up.

The hotspot process for Android devices varies from one device to another. Generally, you can go to Settings > Connections > Mobile Hotspot and Tethering. Then toggle on Mobile Hotspot. Set your network name and choose the security. Make sure to enable security and set a password to be safe. Then, on your laptop, search for the hotspot and connect using your password. Find instructions for your specific Android device in our support section.

Can I call and text while my phone is a hotspot?
You will receive calls and texts while your phone is a hotspot. You may experience connectivity interruptions during phone calls, depending on the quality of the cellular network connection.

Do hotspot connections use a lot of data?
You can consume a lot of data if you use mobile hotspot frequently. Make sure to monitor your data usage and adjust your monthly data plan anytime to avoid overages. Mobile hotspot can also be a drain on your phone’s battery. If possible, plug in your charger while using hotspot to avoid running out of juice.

I’m already a CREDO Mobile customer. Does hotspot come with my plan?
If you’re on a Shared Data Plan, the mobile hotspot option is automatically included. If you’re on an older CREDO Mobile plan (hasn’t changed since August 26, 2014) you might or might not have mobile hotspot. Check Member Services to find out which services are enabled on your smartphone.

How much does hotspot cost?
If you’re on a CREDO Mobile Shared Data Plan, mobile hotspot usage counts toward your monthly data allotment, same as regular internet browsing or using apps. It’s a good idea to turn off mobile hotspot when it’s not in use to avoid overages. If you’re on an older CREDO Mobile plan and you have signed up for hotspot, this will be billed separately from your regular data charges, at $20 for the first 2GB. Mobile hotspot usage over 2GB is billed at $10/GB.

Mobile hotspot is a handy smartphone feature that enables you to access the in more places and often more quickly and securely. Give it a try next time you’re on the go.

What is 4G LTE (and why you should care)

4G LTE. You’ve seen the billboards and the TV commercials and the ads on the side of the bus. But you might not know exactly what it means—and how it can make a difference in your daily life. If you have a moment, we’ll explain.

For you, personally, 4G LTE means a much faster phone. It means watching movies anytime and video chatting on the go. Fewer frozen videos, failed text messages and garbled calls.

OK, that’s the fun way to describe it. Here’s the geeky version. Technically, 4G LTE means two things:

4G means the fourth generation of technology for cellular networks, after 3G, which is what we used in the old days, back before 2010.

LTE means Long Term Evolution, which is a complicated process for delivering high-speed data to phones and other mobile devices.

Together, they make 4G LTE, which opens the door for you to do what you need to do in a faster, more efficient, more enjoyable way, in your business and personal life.

Resisting Trump’s racist war on Dreamers

If there’s one singular issue that solidified Donald Trump’s core racist base during his campaign — and now his occupation of the White House — it’s his blind hatred of immigrants. From his absurd proposal to build a wall on our southern border to his dangerous attempts to ban Muslims and refugees from entering the country, Trump’s continued hatred for immigrants and people of color is a constant and real threat to tens of millions of people in our country.

Trump’s latest cruel and heartless attack on immigrants is his recent order to rescind the program known as DACA, the Deferred Action for Childhood Arrivals program. DACA has allowed hundreds of thousands of immigrant children and young adults who were brought to the country by their parents, known as Dreamers, the ability to obtain driver’s licenses and work permits and live safely in the only country many of them have ever known.

Trump’s cowardly and wildly unpopular decision to end DACA has put more than 800,000 immigrants at risk of deportation and proves how deep-rooted his racism really is. Going after immigrant children and young adults is just another way to advance his white supremacist agenda and terrorize immigrant communities.

But CREDO and our members are resisting Trump’s dangerous attacks on immigrants and Dreamers. Dreamers embody the spirit of the United States in a way that small-minded xenophobic Republicans like Trump will never understand, and CREDO is standing up against the Trump administration’s racist campaign to deport hundreds of thousand of young undocumented immigrants.

Here are some of the ways we are fighting back:

  • More than 175,000 CREDO members recently called on Congress to restore and expand DACA by passing clean legislation without any poison pills from extreme right wingers.
  • More than 125,000 CREDO members have signed a petition calling on Senate Democrats to “block all legislation that would criminalize immigrants and ramp-up deportations.”
  • Since Trump took office, CREDO has been fighting for immigrant rights at the state and local level and run grassroots campaigns in support of stronger protections for immigrant communities in California, New York, Texas, Los Angeles and Chicago.
  • Through CREDO’s monthly donations program, CREDO members have donated more than $700,000 to leading immigrant rights groups.

Restoring DACA will not protect all immigrants from Trump’s hate, but it would bring us one step closer to reaching that goal.

VICTORY: California enacts landmark legislation to protect immigrants

Gov. Brown stands with immigrants and signs the California Values Act

We just threw a huge wrench in Donald Trump’s deportation agenda.
Thanks to the relentless activism of our friends at the ICE Out of California Coalition and tens of thousands of CREDO members, Gov. Brown signed the California Values Act (S.B. 54) into law last week.

S.B. 54 is the strongest statewide policy to protect immigrants from deportation in the country. It makes clear that Californians will not be bullied into scapegoating and criminalizing our immigrant neighbors, friends and family members.

Activism works, and it’s important that we celebrate this win and let everyone within our social networks know that our resistance to Trump’s xenophobic administration is getting real results. Help us strengthen our movement by spreading the good news on social media:

Click here to spread the news of our victory by sharing this graphic on Facebook.

Click here to retweet this news on Twitter.

Click here to like the graphic on Instagram.

You can also just forward this email to your friends and family.

The strongest version of the California Values Act would have cut off data sharing between the state and federal immigration enforcement, but California leaders caved to pressure from law enforcement and took that provision out at the 11th hour. Together, we forced state lawmakers to hold the line and stopped them from watering down the bill even more.

The version of S.B. 54 that Gov. Brown signed still significantly improves immigrant protections in the state. It restricts the collaboration between local police and immigration agents and serves as model legislation for other states resisting Trump’s anti-immigrant regime.

California is leading the way because people like you are stepping up. More than 63,000 CREDO members joined you in signing our petition and nearly 5,000 called the governor, key legislators and law enforcement officials to get the California Values Act over the finish line.

Thank you for speaking out to protect immigrants. When we show up for each other, we are unstoppable.

Activism works: CREDO members helped to defeat Trumpcare again

Progressive grassroots activists, including hundreds of thousands of dedicated CREDO members, saved health care coverage for tens of millions of Americans – yet again.

Despite right-wing extremist Republican Senate Majority Leader Mitch McConnell’s best efforts, some Senate Republicans realized that the latest version of Trumpcare – the so-called Graham-Cassidy legislation to strip health care and critical protections from millions – was too cruel to support.

This victory would not have been possible without the massive resistance of CREDO activists and our friends in the progressive movement across the country who signed petitions, made phone calls, attended rallies, planned events and took part in acts of civil disobedience to ensure Trumpcare remains stalled in Congress.

In just the last few months, the opposition to Trumpcare by CREDO and its members has been incredible:

  • CREDO members made more than 80,000 phone calls and generated more than 800,000 petition signatures.
  • Dozens of CREDO members in key states created short video testimonials urging their Republican senators to oppose Trumpcare.
  • CREDO’s series of anti-Trumpcare videos featuring progressive champions have been viewed more than 20 million times and shared on Facebook more than 400,000 times.
  • CREDO placed billboards in strategic locations in key states to pressure senators to oppose Trumpcare.
  • CREDO covered the Washington and state offices of key senators with Snapchat geofilters calling on the senators to block Trumpcare.

Unfortunately, we know that right-wing Republican extremists will never give up on their cynical efforts to steal our health care. We will stay vigilant to ensure that any future effort to repeal the Affordable Care Act is met again with unwavering grassroots resistance.

Tuesday Tip: How to text from your computer

How to Text From Your Computer

There are times when it’s quite useful to send a text from your computer to a cell phone. Maybe you’ve lost your own phone, you’re over your text limit for the month or you’re at some exotic island that has internet but no cell service.

One option is to use one of the many websites out there that offer this service. But these tend to require registration, ask you for your email address and sell your information. Instead, try one of these three simple methods.

1. Use your email
You can send a text message straight from your email account. All you need is the phone number of the recipient and the name of their mobile carrier. Don’t know the carrier? If you know the phone number, you can find the carrier at

Type out your text as you would a normal email. Then, in the address bar, put the phone number, followed by the carrier’s domain. For example, (Verizon) or (Sprint).

So say you’re sending a text to a friend whose phone number is 123-456-7890 and carrier is Verizon. In the address bar, you’d put [email protected] T-Mobile numbers require a 1 in front of the phone number.

When your friend replies, the message will arrive in your email inbox. You can send the same text to multiple people by adding multiple recipients in the address bar.

We’ve compiled a list of carrier domains below. Take note: there are different domains for regular texts (SMS) and texts that include photos (MMS). Also take note: If you send a text longer than 160 characters, it will arrive as an MMS, and you’ll need to use the MMS domain to send it, not the SMS domain.

Carrier domain list

2. Use MightyText or Pushbullet
These are free apps that let you send and receive Android SMS and MMS messages from your computer screen. They’re intended less for the occasional PC-to-phone texter and more for the serious multitasker who has no time for distractions.

With these apps, whenever you get a text or notification, it appears in a window on your desktop at the same time as your phone. So if you’re working at your computer and your phone dings, you can read the text and reply without even looking up. There are many other features as well.

You can download the apps from Google Play or from their respective websites. Here’s MightyText. And here’s Pushbullet.

Free versions of the apps come with a cap on the number of texts you can send per month. Pro versions of the apps cost around $5 a month.

3. Use iMessage (iOS and MacOS)
Later versions of Apple’s operating system include an option designed for forwarding SMS messages directly to your Mac or other iOS device. Once you’ve set it up, you can also send messages from your Apple computer to any phone number using the Messages app on your desktop – without ever picking up your phone.

First, go to the main Settings menu and tap Messages. Then toggle on iMessage and make sure you’re logged into the same iCloud account as all other devices using Messages. Make sure all your devices are connected to the same Wi-Fi network.

Then tap Text Message Forwarding and toggle the switch directly to the right of the Apple device to which you want to send SMS messages. Enter the 6-digit confirmation code displayed on the device. This will confirm that you want to send and receive messages on your Mac and confirm that you own the machine.

The message limit is 160 characters. You can send messages to other iOS and MacOS users for free, as long as they’re also using Messages.

Update: CREDO fights for your privacy in the face of government intrusion

CREDO fights for your privacy
Protecting privacy is a core value for CREDO and a hallmark of our promise to our customers. We value your privacy, and we will fight to defend it.

Last year, after we successfully fought a federal government gag order, we were able to let you know about CREDO’s involvement in a lawsuit challenging the constitutionality of National Security Letters (NSLs). NSLs are tools the federal government can use to secretly demand information about our customers. The lawsuit involves one NSL we received from the FBI in 2011 and two NSLs we received in 2013. When we received the NSLs, the government prevented us from notifying our customers or the public of the letters’ existence. In fact, even after we won the right to talk about the 2013 NSLs and our participation in the case, we still weren’t allowed to disclose that CREDO had received the 2011 NSL until earlier this year.

In 2013, when our participation in the case was still secret, we received a groundbreaking decision in the district court for the Northern District of California declaring that NSLs and their gag orders violated the First Amendment. But this July, after many procedural twists and turns in our case, as well as a congressional amendment to NSL law, the Ninth Circuit in San Francisco upheld the revised version of the NSL statute against our First Amendment challenge.

So, earlier this month, the Electronic Frontier Foundation (EFF), who is representing CREDO and our co-challenger, Cloudflare, in this lawsuit, petitioned to have the larger en banc Ninth Circuit rehear the case.

According to EFF, the circuit court ruling was flawed and should be reconsidered:

The court ruled that the FBI is entitled to significant deference in its decision to issue NSLs and gag electronic service providers like our clients from telling anyone about these requests for customer records.

Notably, the court’s opinion made little effort to fit the NSL statute into the body of First Amendment law regarding prior restraints—government gag orders that prevent speech in advance. As our petition explains, the decision “departs from previously undisputed Ninth Circuit and Supreme Court precedent on a doctrine of fundamental constitutional importance: the First Amendment’s near-total prohibition on prior restraints.”

You can read more about the lawsuit on EFF’s website.

As CREDO fights for civil rights, AT&T stands with Trump’s bigotry

Recently, in response to Donald Trump’s vile and racist comments about professional athletes, hundreds of National Football League (NFL) players kneeled and linked arms during the national anthem in a tremendous show of unity with their fellow players who are protesting inequality and police violence against people of color. We at CREDO roundly praised these players’ continued demonstrations for civil rights.

When we found out that AT&T, the parent company of DirecTV, was reportedly offering refunds of its NFL Sunday Ticket package to right-wing customers who were offended by black and brown football players protesting inequality and exercising their first amendment rights, we were disgusted.

But we weren’t surprised.

AT&T has a long history of funding Donald Trump’s dangerous agenda. AT&T was among one of the largest contributors to Trump’s inaugural committee slush fund, donating more than $2 million in cash and more than $80,000 in equipment and software.

The company has spent millions to lobby the Trump administration and Washington lawmakers and has donated heavily to Republicans to win favor for a dangerous mega-merger with Time Warner. More than 200,000 CREDO members have signed petitions to staunchly oppose this merger.

Now, AT&T is aligning itself with the racists and bigots fueling Trump’s hate by offering refunds to customers who presumably agree with Trump’s statements that any black NFL player who protests inequality during the anthem is a “son of a bitch” who should be fired.

Normally, NFL Sunday Ticket customers are not allowed to get their money back after canceling, yet AT&T is going out of its way, in a craven political business decision, to placate the most deplorable of its customer base. In fact, the only time we can recall AT&T offering customers a refund was when the Federal Trade Commission forced the company to rebate customers $88 million in illegal charges.

For more than 30 years, CREDO has been fighting for civil rights – through our activism, our progressive values, our business model and the causes we fund. Last year, we spoke up early in support of Colin Kaepernick, the first NFL player to sit out the national anthem to protest police violence, and urged our members to join us in a show of solidarity in the face of an ugly public backlash. And we’ve called on the NFL Players Association to speak out against NFL team owners who continue to blackball Colin Kaepernick because they disagree with his public and patriotic display of resistance.

So when we say we’re “the carrier with a conscience,” we’re not just paying lip service with a tag line, we actually walk the walk — and in this case, we #TakeAKnee.

5 Tips to Save Your Mobile Data

By Claire Rosenfeld

Most of us now use our smartphones to do stuff online: Check our email, read the news, or watch a video. And whenever we do, we’re using data—sometimes, a lot of it. How much? Here are a few common activities and the estimated amount of data each uses. Keep in mind that 1024 bytes = 1KB, 1024KB = 1MB and 1024MB = 1GB.

  • Refreshing your Facebook feed: 50KB
  • Sending 10–20 emails a day (no attachments): 20MB per month
  • Streaming music or podcasts for two hours a day: 3.5GB per month
  • Watching 60 minutes of standard-definition video a day: 8GB per month

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